Privacy Policy

1. Introduction

Welcome to Aequus Play (“Aequus Play Limited,” “we,” “us,” or “our”). We value your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and share your information when you use our website and services (the “Platform”), including when you participate in skill-based competitions and conduct deposits or withdrawals.

By creating an account or using Aequus Play, you agree to the terms of this Privacy Policy. If you do not agree, you must stop using the Platform immediately.

2. Company Details

3. Information We Collect

4. How We Use Your Information

We use your data for the following lawful purposes:

We do not sell your personal data.

5. Payment Processing and KYC

All financial transactions and identity verification are handled through regulated third-party providers. These partners may collect and process your data in accordance with their own privacy policies.

We currently work with third-party payment processors (e.g., Stripe or other regulated equivalents). They conduct independent KYC (Know Your Customer) and AML (Anti-Money Laundering) checks to ensure security and legal compliance.

Aequus Play does not store or have access to your full payment card or bank details.

6. International Data Transfers

We may transfer your information outside the UK or EEA when working with third-party providers or cloud storage systems. When we do, we ensure appropriate safeguards are in place, such as adequacy decisions by the UK or EU, or Standard Contractual Clauses (SCCs) approved by regulators.

7. Data Retention

We retain personal data only as long as necessary to:

• Maintain your account
• Comply with legal obligations (e.g., financial recordkeeping)
• Resolve disputes or enforce agreements

Generally:

• Account data: retained while active, then deleted after 24 months of inactivity.
• KYC and payment data: retained for 5 years as required by AML laws.
• Support communications: retained for 2 years after resolution.

When no longer required, your data is securely deleted or anonymized.

8. Cookies and Analytics

We use cookies and similar technologies to:

• Enable login and Platform functionality
• Analyze traffic and performance
• Remember user preferences

You can manage or disable cookies in your browser. For more details, see our Cookie Policy. Analytics tools we may use include Google Analytics and Meta Pixel, which collect anonymous usage data.

9. Sharing Your Information

We only share your data where necessary and lawful, including with:

• Payment processors and KYC providers for verification and withdrawals
• Cloud service providers for secure storage and hosting
• Professional advisers (lawyers, accountants, auditors)
• Regulators or law enforcement if required by law or fraud investigations

We never sell personal information to third parties.

10. Your Rights (UK, EU, and Global)

You have the following rights under applicable data protection laws:

• Access – Request a copy of your personal data.
• Rectification – Correct inaccurate or incomplete data.
• Erasure – Request deletion of your data, where legally possible.
• Restriction – Limit processing under certain conditions.
• Data Portability – Request a copy in a portable format.
• Objection – Object to processing for legitimate interest or marketing.
• Withdraw Consent – If you’ve opted in to marketing, you can opt out anytime.

To exercise these rights, email: support@aequusplay.com

11. Children’s Privacy

Aequus Play is not intended for users under 18 years old. We do not knowingly collect personal information from minors. If we learn a user is underage, we will delete their data and close the account immediately.

12. Security

We use industry-standard security measures to protect your data, including:

• SSL/TLS encryption for all traffic
• Secure cloud hosting and encrypted backups
• Access controls, role-based permissions, and staff authentication
• Regular security reviews, vulnerability scanning, and audits

However, no system is entirely secure, and you use the Platform at your own risk.

13. Marketing Communications

If you opt in, we may send occasional marketing or promotional emails. You can opt out at any time using the “unsubscribe” link or by contacting us. We will never spam or share your contact details without consent.

14. Changes to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. Any updates will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated via email or platform notification.

15. Contact Information

16. Additional Disclosures for U.S. Residents (CCPA/CPRA)

If you are a resident of California or any U.S. state with privacy legislation: We do not sell personal information. You have the right to access, delete, and correct your data. You may authorize an agent to submit requests on your behalf. Requests can be submitted to support@aequusplay.com.

17. Effective Date

This Policy is effective as of October 31, 2025 and applies to all users globally.